Terms and Conditions

Welcome to Printropolis! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Information

Printropolis is a small business specializing in made-to-order prints and custom-designed products. All items are produced specifically for each order, ensuring unique and high-quality results.

2. Orders and Payment

All prices on our website are in [currency] and include applicable taxes unless otherwise stated.

Orders are only processed once payment is received in full.

We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or other unforeseen issues.

 3. Production and Shipping

Each product is made to order, and production times may vary.

Estimated shipping times are provided at checkout but may be subject to delays beyond our control.

Customers are responsible for providing accurate shipping details. We are not liable for orders shipped to incorrect addresses provided by the customer.

4. Returns and Refunds

Due to the custom nature of our products, returns are only accepted for damaged items or production errors.

If you receive a damaged product, please contact us within 14 days with photos of the issue.

We do not accept returns or offer refunds for buyer’s remorse, incorrect size/color selection, or personal preference.

5. Intellectual Property

All designs, images, and content on our website are the property of Printropolis and may not be used or reproduced without permission.

Customers are responsible for ensuring they have the rights to any custom images or content they submit for printing.

6. Liability and Disclaimers

Printropolis is not responsible for indirect, incidental, or consequential damages resulting from the use of our products.

Colors and print outcomes may slightly differ from on-screen previews due to screen settings and material differences.

We strive to ensure accuracy but do not guarantee that all product descriptions, images, or pricing details are error-free.

7. Privacy Policy

Customer data is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect personal information.

8. Governing Law

These terms and conditions are governed by the laws of The Netherlands. Any disputes shall be handled in accordance with local legal regulations.

9. Contact Information

If you have any questions regarding these terms, please contact us at [email/contact page].

By placing an order with Printropolis, you acknowledge and agree to these terms and conditions.